The Coppell Police Department’s Administrative Division is comprised of three distinct sections: Administrative, Communications, and Animal Services. There are twenty three people in the division with five assigned to the Administrative Section, thirteen assigned to Communications, and five assigned to Animal Services.
The Administrative Section is responsible for a variety of different functions for the department including fleet operations, hiring, recruiting, training, field training, crime prevention, public information and media relations, victim’s assistance, grants, internal affairs, operation of the SafeLight Coppell program, and quartermaster. The section facilitates the department’s National Night Out program, which has been recognized as one of the best programs in the nation on numerous occasions. The section is currently engaged in the best practices certification process to be recognized by the Texas Police Chief’s Association Texas Law Enforcement Recognition Program.
The Communications Section is a Public Safety Answering Point (911 call center) responsible for maintaining communications for the police, fire, paramedic, and emergency management functions of the city of Coppell. The section is staffed and in operation twenty four hours a day, seven days a week year round. Members of the Communications Section answer calls for service from citizens, businesses, and other law enforcement agencies, ultimately dispatching via radio and computer the appropriate public safety agency resources to respond to routine and emergency calls for assistance.
The Animal Services Section is responsible for maintaining a safe and healthy environment for the citizens of Coppell and their pets. The personnel of the section are responsible for the operation of the city’s Animal Shelter where pets can be adopted, stray pets are kept, and animals can be held in quarantine if required. The Animal Services staff also takes a proactive approach to patrol the city to address violations of the city’s ordinance concerning safe and responsible pet ownership, taking enforcement action as is necessary.