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Departments

Traffic Control

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816 S. Coppell Road
P.O. Box 9478
Coppell, TX 75019
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(972)462-5150
(972)462-5193 - After Hours
Request for Service​​

​​Traffic control staff​

​George Marshall, P.E.
Engineering Manager
(972)304-3562
gmarshall@coppelltx.gov
​Cody Wildoner
Traffic Operations​​
(469)502-8971
cwildoner@coppelltx.gov​
Kori Konon
Administrative Technician
(972)462-5157
kkonon​@coppelltx.gov​
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Pavement MArkings​

The Traffic Control Division is responsible for the installation and maintenance of all pavement markings on public streets within the city limits including striping, lane marking, buttons, reflectors and directional arrows.

To report damage to pavement markings, call the Traffic Control Division at 972-462-5150 Monday through Friday 7:00 a.m. to 4:30 p.m.  Reports can be filed electronically using the "Request for Service" link.  Select "Signs and Markings" on the drop-down menu.

Emergency situations after 4:30 p.m. and on weekends and holidays should be reported to the Coppell Police Dispatch at 972-304-3610. 

​​​​School zone flashers​​​

The Traffic Control Division is responsible for maintaining thirty-one (31) school zone flashers around the city. All of our school zone flashers use LEDs for light and over 90% are solar-powered as part of the ecoCoppell initiative to use alternative and renewable sources of power.

To report a school zone flasher light out, damaged or malfunctioning, call the Traffic Control Division at 972-462-5150, Monday through Friday from 7:00 a.m. to 4:30 p.m. You may also report this information electronically using this "Request for Service" link and choose "School Zone Signs and Markings" from the drop-down menu.

Emergency situations after 4:30 p.m. and on weekends and holidays should be reported to the Coppell Police Dispatch at 972-304-3610.​


​street light repair request

Request for Street Light Repair

Street lights are installed, maintained and owned by Oncor Electric Delivery.*

If a street light is out, damaged or is malfunctioning, an online request for repair can be made here, ONCOR​. The direct phone number to report a problem with a street light is 888-313-4747.

* Some of the northern areas of Coppell are served by either Texas-New Mexico Power or CoServ Electric.  To report a street light problem to Texas-New Mexico Power, click here TNMP​ or call 888-866-7456. 

For CoServ street lights, click here to Report a Street Light Out​ or call 800-274-4014. 

Request for Street Light Installation

Requests for the installation of a new street light can be made through the Engineering Department at 972-304-3679. Requests are then passed on to Oncor Electric Delivery, Texas-New Mexico Power or CoServ Electric where a review of the request will be performed.

​​street sign request

The Traffic Control Division is responsible for maintaining all of the traffic/street signs and traffic control markings throughout the City. Technicians keep over 9,000 traffic signs and many hundreds of traffic pavement markings in good condition within the Coppell city limits.

To report a sign that:
•has been damaged,
•is faded,
•is damaged by graffiti, or
•to request new signage

call the Traffic Control Division at 972-462-5150 Monday through Friday 7:00 a.m. to 4:30 p.m. For emergency situations after normal business hours and on weekends and holidays, call Coppell Police Dispatch at 972-304-3610. Damage to signs or markings can be reported electronically using this "Request for Service" link. Select "Signs and Markings" on the drop-down menu.

Installation of regulatory signs such as "Stop" or "speed limit" in a new location require an engineering study and/or ordinance. Requests for these types of signs should be referred to our Engineering Department for review. Call 972-304-3679 or send an email to engineer@coppelltx.gov​.  

Please note that stop signs are not used as a means for regulating or controlling speed.

​Traffic signals


The Traffic Control Division is currently responsible for maintaining thirty-six (36) signalized intersections and two flashing yellow signals. See intersection list HERE.

If you wish to report a traffic signal light out, damaged, malfunctioning, or would just like information on how traffic signals operate call the Traffic Control Division at (972)462-5150 Monday through Friday 7:00 a.m. to 4:30 p.m.  For emergency situations after normal business hours and on weekends and holidays, call Coppell Police Dispatch at 972-304-3610.  To report a traffic signal issue electronically, use the "Request for Service" link.​