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03.25.20 City of Coppell Further Amends Emergency “Stay Home, Stay Safe” Order: “Essential” Clarification

On March 25, following the lead of Dallas County, the City of Coppell further amended the Declaration of a State of Emergency for a Public Health Emergency and accompanying Orders to offer clarification on what is considered to be "essential." Unless otherwise specified, the amended Orders retroactively went into effect at 11:59 p.m. on Monday, March 23 and will remain in place through April 3, 2020. Dallas County's amended Orders, which include the City of Coppell, went into effect at 11:59 p.m. on March 23.

It is imperative that the spread of the virus be slowed to protect the ability of public and private healthcare providers to handle the influx of new patients and to protect the most vulnerable members of the Coppell community. To comply with this Order and CDC guidelines, the City of Coppell is taking the following steps. All closures will be in place through April 3, 2020, unless otherwise specified. All closures are subject to change as circumstances warrant.   ​

Citywide Closures and Impacts (effective March 23 – April 3, 2020): 

  • All individuals currently living in the City of Coppell are ordered to shelter at their place of residence. For the purposes of this Order, residences include hotels, motels, shared rentals, and similar facilities. To the extent individuals are using shared or outdoor spaces, they must at all times as reasonably as possible maintain social distancing of at least six feet from any other person when they are outside their residence. All persons may leave their residences only for essential activities, to provide or perform essential governmental functions, or to operate essential businesses
    • Essential Activities: 
      • Activities or tasks essential to a resident's health and safety, or to the health and safety of their family or household members (for example, obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies need to work from home). 
      • Activities to obtain necessary services or supplies for a resident's family or household, or to deliver those services or supplies to others (going to the store to purchase food, pet supply, and any other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences).  
      • Outdoor activities, provided that the individuals comply with social distancing requirements of six feet (for example, walking, biking, hiking, or running). 
      • Work-related activities providing an essential product or service at an essential business or activities to otherwise carry out activities specifically permitted in the Order. 
      • To care for a family member or pet in another household. 
      • To move to another residence either in or outside Dallas County.
    • Essential Government Functions: 
      • Essential government functions include all services provided by local governments needed to ensure the continuing operation of the government agencies to provide for the health, safety and welfare of the public. Further, nothing in the Order prohibits any individual from performing or accessing essential government functions.  
    • Essential Businesses:  
      • For more information on what is considered an essential business, visit, view the Dallas County FAQs, or view Dallas County's Summary Chart.
      • Essential healthcare operations, including hospitals, clinics, dentists, chiropractors, physical therapy, optometry offices, pharmacies, pharmaceutical and biotechnology companies, other healthcare facilities, healthcare suppliers, mental health providers, substance abuse service providers, blood banks, medical research, laboratory services, or any related and/or ancillary healthcare services. Home-based and residential-based care for seniors, adults, or children are also considered healthcare operations. Healthcare operations also includes veterinary care and all health and welfare services provided to animals.  
      • Businesses conducting essential critical infrastructure work necessary to the operations and maintenance of the 16 critical infrastructure sectors as identified by the National Cybersecurity and Infrastructure Agency (CISA), including public works construction, residential and commercial construction, school construction, utilities, financial institutions, roads and highways, solid waste collection and removal, internet and telecommunications systems, defense and national security operations, among others. Businesses that provide any service or perform any work necessary to offer, maintain and repair "Essential Critical Infrastructure" as defined by the CISA are considered essential.
        • Pawn shops and payday lenders are not considered to be essential financial institutions.
      • Businesses providing essential retail, including food service providers, grocery stores, warehouse stores, big-box stores, liquor stores, gas stations and convenience stores, and farmers' markets that sell food products and household staples, among others. Essential retail also includes businesses that ship or deliver groceries, food, goods or services directly to residences. Restaurants and other facilities that prepare and serve food, but only for delivery, drive through services or carry out are essential. Laundromats, dry cleaners, and laundry service providers, gas stations, auto-supply, hardware stores, and businesses that supply products needed for people to work from home are essential. To the greatest extent possible, essential retail establishments should follow social distancing guidelines, including:
        • Designate shopping times for at-risk populations (seniors, pregnant people, and people with underlying health conditions);
        • Limit the amount of people in a store at once so that social distancing is possible;
        • Implement an organized line system where people are spaced at least a few feet apart (ideally six feet);
        • Implement purchase limits on high-demand items (toilet paper, soap, hand sanitizer);
        • Increase security; and
        • Offer pick up or deliveries of grocery items.
      • Providers of basic necessities to economically disadvantaged populations, including businesses that provide food, shelter, social services, and other necessities of life for economically disadvantaged or otherwise needy individuals.  
      • Essential services necessary to maintain essential operations of residences or other essential businesses, including trash and recycling collection, landscaping services, processing and disposal, mail and shipping services, building cleaning and maintenance, warehouse/distribution and fulfillment, storage for essential businesses, funeral homes, crematoriums and cemeteries. Plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operations of residences and essential businesses are considered essential. Professional services, such as legal or accounting services, when necessary to assist in compliance with legally mandated activities are essential. 
      • Public and Private Education service providers necessary to facilitate distance learning or perform essential functions are considered essential.
      • News Media, including newspapers, television, radio, and other media services. 
      • Childcare facilities providing services or community service providers that enable employees exempted in the Order to work as permitted. Childcare and community service providers must follow the   following mandatory conditions:
        • Childcare must be carried out in stable groups of 12 or fewer "Stable" means that the same 12 or fewer children are in the same group each day.
        • Children shall not change from one group to another.
        • If more than one group of children is cared for at one facility, each group shall be in a separate room. Groups shall not mix with each other.
        • Childcare providers shall remain solely with one group of children.
  • All businesses operating within the City of Coppell, except essential businesses, are required to cease all activities at facilities located within the city. For clarity, businesses may continue operations consisting exclusively of employees or contractors performing activities at their own residences (i.e. working from home). To the greatest extent possible, all essential businesses must comply with social distancing guidelines and maintain six-foot distancing for both employees and the general public.  
  • All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited. Nothing in the amended Order prohibits the gathering of members of a household or living unit. 
  • Restaurants with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive-through services as allowed by law. 
  • Religious and worship services may only be provided by video and teleconference. Religious institutions must limit in-person staff to ten people or fewer when preparing for or conducting video or teleconference services, and all individuals must follow social distancing guidelines, including six-foot social distancing. 
  • Due to increased demand for bath or toilet tissue resulting from stock up buying and individuals who purchase for resale, a mandatory limit on toilet paper sales is instituted until the supply chain meets the demand or two weeks, whichever comes first. All sales of bath or toilet tissue occurring in Dallas County are limited to the greater of: (a) twelve rolls per purchase or (b) one package per purchase. 
  • Due to the public health emergency, the City of Coppell and the Office of the Dallas County Judge hereby advise the Dallas County Justices of the Peace to suspend eviction hearings and writs of possession to prevent renters from being displaced.  
  • If someone in a household has tested positive for COVID-19, the household is ordered to isolate at home. Members of the household cannot go to work, school, or any other community function.  
  • Nursing homes, retirement, and long-term care facilities are instructed to prohibit non-essential visitors from accessing their facilities unless to provide critical assistance or for end-of-life visitation.  
  • All delivery hour restrictions for transport to or from any entity involved in the selling or distribution of food products, medicine, or medical supplies in Dallas County are hereby temporarily suspended. 
  • All elective medical, surgical, and dental procedures are prohibited anywhere in Dallas County. Hospitals, ambulatory surgery centers, dental offices, and other medical facilities are directed to identify procedures that are deemed "elective" by assessing which procedures can be postponed or cancelled based on patient risk considering the emergency need for redirection of resources to COVID-19 response.

City of Coppell Facility Closures, Service Impacts and Event Cancelations (effective March 23 – April 28, 2020):

  • All City of Coppell facilities, with the exception of the Coppell Justice Center, which is to remain open in case of emergency, are closed to the public through April 28, 2020, unless otherwise specified. Read more at 

This is a rapidly evolving situation, and updates will be made as new information becomes available. The City of Coppell is working closely with community partners, including Coppell ISD, to keep the community informed. Visit for the latest information about closures and community impacts.   

For more information about COVID-19, precautionary actions you can take or what to do if you fall ill, visit