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Residential Services

​​​​​​​​​​​​​​​​​​​​​​​Coppell offers residents an excellent quality of life through everything from the superb park system, to well maintained streets and thoroughfares, to the Coppell Community Gardens, and the public library.  Here you can find quick links to a variety of residential services.

​​Utilities and Services ​

Water Utilities​Utility Operations Division can turn your water meter off in order for you to make repairs on your private water line
H2Online​Sign up for water and trash​ services
Get to Know Your H2O​Information about the advanced water meters and customer portal login 
OncorReport a streetlight issue​
Trash and Recycling​The City holds a contract with Republic Services for waste removal. Learn more about this service. Missed pick up?  Customer Service Calls: 972-304-3555 or 817-332-7301
Household Hazardous Waste​​​The City holds a contract with Republic Services for household hazardous waste removal. 
For assistance, call 817-953-7214.

Franchise Utility Providers who offer service to Coppell residents and businesses have infrastructure located throughout town in various rights of way and easements. The only obligation franchise utility providers have to the City regarding working on their infrastructure is to pull a permit granting 45 days notice.

​​Electricity ​

​The City of Coppell participates in Texas Power Switch, a program that helps consumers find the lowest electricity rate through provider auctions. Coppell residents can learn more at​ and sign up at Oncor distributes electricity to several providers in Coppell. Information regarding electric competition and available providers are on the Public Utility Commission’s Power to Choose website,​.  ​
Amigo Energy​855-845-6881
Just Energy​855-687-9840
Consumer Affair's Best Texas Electricity Companies Guide​
Texas Power Switch​​

​Natural Gas ​

If you smell natural gas or believe there might be a gas leak, please call 9-1-1​.
Atmos Energy provides natural gas service in Coppell​888-286-6700​​

​​Television/Phone/Internet ​

Cable TV, Internet & Phone Providers
Frontier Communications​800-921-8101
Frontier for Business
Time Warner Cable ​972-742-5892​
​​InMyArea.comFind providers and compare prices for Internet, Cable TV and other services.
Cable TV & Phone Providers
​AT&T DIRECTV​​844-855-1539 (TV), 800-499-7928 (land line)
Satellite TV & Internet Providers
Dish Network​​817-310-9132​
Internet Providers
Hughes ​Net​​

​​Please contact your provider directly for billing and service related issues. This list is fluid and providers may or may not serve all Coppell households.

​​​Your Home ​

​Alarm Permits​A permit is required for each alarm site and each type of alarm system in residential dwellings and in businesses.  Permits must be obtained within 30 days of installation and renewed annually.
Building Pe​rm​its​​​Permits for accessory buildings, fences and more.
Code Compliance​This Division plays a major role in sustaining the integrity of the community while making Coppell a better place to live, work, and play.

​​Community ​

Copp​ell Volunteers​​The City of Coppell recognizes and welcomes the extraordinary value that volunteers bring to the public stewardship, citizen engagement, and expanded resources of our programs, projects, events, and activities.
Social Services​Through non-profit organizations, the City offers residents access to a variety of social services.
​Allies in Community​Build relationships through common ground, foster a deep sense of belonging, enhance residents' active engagement in the City of Coppell.

​​Neighborhood Safety ​

​Solicitor Permits​Who is knocking at your door? The City of Coppell requires some solicitors and handbill distributors to obtain permits before entering neighborhoods.
​Citizen Observer​Submit anonymous tips.
RAIDS OnlineThe Coppell Police Department uses RAIDS Online to help you get a better idea of the crime activity in your area.​

​Emergency Services

Dial 9-1-1 in a life-threatening emergency​.

Police Department​Non-emergency: 972-304-3600 or 972-304-3610
Fire Department ​Fire Administration: 972-304-3512
To report arson or suspected arson, call the Fire Marshall's Office: 972-304-7055
Non-emergency dispatch: 469-289-3270

How We Communicate: Emergency and Non-Emergency Communications

Communication before, during and after a crisis is critical. Stay prepared and informed by signing up for at least two of the communication methods below to ensure you receive important messages that could affect your family, home or daily routine. While you may receive the same message twice, you will be assured to receive at least one.

Emergency Notifications​Register online to receive emergency notifications from the City, including phone calls, SMS text messages and emails. A primary phone number MUST be added to register. Please add a phone number capable of receiving text messages and an email address for less invasive contact. This system is not fast enough to send messages about severe weather WARNINGS.  Please tune to local radio/TV stations for the latest weather warnings.
​Coppell e-News​Don't miss a thing! Sign up to receive our weekly email newsletter for information about city events, meetings, and items of interest. 
​City of Coppell Facebook - Main Page​CityofCoppell
City of Coppel Twitter - Main Page​@CityofCoppell
​City of Coppell Instagram - Main Page​@CityofCoppellTX
​Social Media Center​Visit our Social Media Center for a full list of all City of Coppell social media pages. 

​Fitness and Fun​ ​

Parks, Pavilions and Trails​Coppell prides itself in the beautiful parks and miles of trails.
The CORE​Workout, play games, swim at The CORE of fitness and fun.
Wagon Wheel Tennis Center​Tennis anyone?
​Cozby Library and Community Commons​​Fantastic collection and plenty of online opportunities to help you learn, grow and have fun!