In these unprecedented cold temperatures, we are aware that many of our citizens are in need of plumbing repairs. Permits and inspections are important to ensure that the repairs are done correctly and performed by a qualified, licensed plumber. The law requires it. In an effort to serve your permitting needs better, Building Inspections staff is working to process your plumbing permit applications and schedule inspections as quickly as possible.
All permit applications are online at Coppell Self Service (CSS) portal. For additional information on permitting, contractor registration, and the latest updates on the Building Inspection Department’s operations, go to Building Inspections.
You can arrange inspections for plumbing repair permits by calling 972-304-3516 or emailing Building Inspections when the repair is completed during normal business hours. Please note that this phone number is for plumbing inspections only. Inspections may be conducted by Remote Video Inspection or in person, depending on the nature of the repair. After hours, if you have an emergency repair (defined as an occupied residence without essential utility service requiring a release from the City), please call 972-304-3551.
The Building Inspections Division administers and enforces the building construction, fire, zoning, and neighborhood integrity codes and ordinances in an effort to ensure a safe, well maintained community.
Notices Regarding Office Closures, Inspections & Citizen Self Service
Tuesday, June 30th
Effective, Tuesday, June 30th, until further notice, the City of Coppell's 265 Parkway Boulevard building will be closed to the public. This includes the Building Inspections Division.
Effective immediately, any owner, contractor, or other party who comes into contact with a City of Coppell Building, Code Compliance, or Environmental Health Inspector must wear a mask or face covering.
Monday, July 6th
Effective Monday, July 6th, the following residential inspections will only be conducted by Remote Video Inspection:
- Heating, ventilation, and air conditioning (HVAC) replacement
- Interior plumbing and electrical repairs for occupied residences
- Water heaters
Please see our Remote Video Inspection Information (PDF) for instructions on scheduling these inspections. The City will still accept, review, and issue all classifications of building permits. All other inspections will continue to be conducted in person.
Citizen Self Service Portal (CSS)
All inspections may be scheduled through the Citizen Self Service portal. For Remote Video Inspections, please email Building Inspections, after scheduling your inspection on CSS, to set up the appointment time.
All permit applications, plans and payments will also be handled through CSS. The portal and instructions to create an account can be found at here.
Certificate of Occupancy or Contractor Registration
Anyone wishing to apply for a Certificate of Occupancy or Contractor Registration will need to email Building Inspections or call 972-304-3500. Download the Contractor Registration Form (PDF). Please email your Contractor Registration form to Building Inspections.
In the interest of public health, and the health of our staff, all meetings are required to be virtual or by appointment only. To schedule an appointment, please call 972-304-3500.