While there is no way to completely protect the data stored on your computer, taking these additional steps will help you protect yourself from victimization:
Make sure your electronic device has the most recent and up to date anti-virus/anti-malware software and conduct a scan of the computer. Sometimes the best anti-virus programs can't remove the virus and therefore requires a re-install of the operating system to guarantee the virus is removed. Prior to doing this, it is recommended important files are backed up to an external storage device, like a USB thumb drive or CD/DVD recordable media. A credible computer repair business can also provide these services.
Be cautious of emails or text messages from unknown senders. Legitimate business emails will never ask for personal identifying information and/or logins and passwords. Do not open email attachments from senders you do not know. If you believe your electronic device has been compromised, immediately remove it from the network and/or internet.
You can consider encrypting important files; if the computer is maliciously accessed then the files will not be readily viewable. Many of the current operating systems offer free encryption programs.
If you believe your personal information was compromised from the hack or virus program then you should change all account passwords and monitor your accounts for fraudulent activity (also see Annual Credit Report). If fraudulent activity is noticed, then contact the Coppell Police Department to file an offense report.