Frequently Asked Questions

  1. What is 5G/Small Cell?
  2. Can the City stop the installation of 5G/Small Cell units?
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  1. How can I see what current City projects are being worked on right now?
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  1. Who do I contact if there is water pooling near my home and I am concerned about mosquitoes?
  2. Who do I call about trash and recycling?
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  1. I have an easement on my property. What is it for? Who is responsible for maintaining it?
  2. Is my property in a flood zone?
  3. There are markings on my property. Why are they there?
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  1. What is stormwater?
  2. How do I report stormwater pollution?
  3. How can grass and leaves be a pollutant since they are found in nature?
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  1. How do I report any problems with streets, alleys, or sidewalks that I find?
  2. What is a roadway repair versus a roadway replacement?
  3. What is the City of Coppell’s budget planning process for Construction and Roadway Maintenance?
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  1. Who do I contact to report a problem with a traffic signal?
  2. Who maintains all of the major traffic signals on the outskirts of Coppell?
  3. Does the City of Coppell record any of the video from its traffic cameras?
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  1. How do I know who is responsible for the mailbox?
  2. How do I report problems with a USPS Cluster Box or Neighborhood Delivery Collection Box Unit (group/gang mailbox)?
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  1. What does my water meter look like?
  2. How can I tell by looking at the meter if I have a leak?
  3. How do I turn off my water at the meter in an emergency?
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