Accessible Coppell

The Americans with Disabilities Act (ADA) & How It Applies to Coppell

The Americans with Disabilities Act (ADA) is a civil rights law that was enacted on July 26, 1990. The ADA guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state and local government services, and telecommunications. In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Coppell will not discriminate against qualified individuals with disabilities on the basis of disability in the City's services, programs, or activities. The City welcomes and requests input from persons with disabilities regarding accessibility. Input, questions, or requests should be directed to the City of Coppell ADA Coordinator.

ADA Coordinator

According to Title II of the Americans with Disabilities Act, a public entity that has a minimum of 50 employees is required to designate an individual to oversee their compliance with the ADA. These responsibilities for compliance only apply to the City of Coppell with regards to its services, programs, activities, and facilities.

ADA and Capital Programs Coordinator
265 E Parkway Boulevard
Coppell, TX 75019
Phone: 972-462-5148
Email Coppell's ADA Coordinator

ADA Self-Evaluation & Transition Plan

The City of Coppell completed an ADA Self-Evaluation and Transition Plan in 2016 with Accessology, Inc. of McKinney Texas. An ADA Self-Evaluation and Transition Plan is required of all public agencies by the Department of Justice that have more than 50 employees. The Self-Evaluation section examines how the City's policies, programs, and services are provided to the public. The Transition Plan section looks at physical barriers and identifies structural modifications necessary for providing physical access to the City's programs and services. The City of Coppell's ADA Coordinator maintains and oversees the progress of the plan.

Grievance Procedure

A Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Coppell. The City of Coppell's "Employee Policies and Procedures Handbook" governs employment-related complaints of disability discrimination. Access the City of Coppell's Grievance Procedure.

Website Accessibility

The City of Coppell is committed to providing electronic communication that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website. We seek to conform to level AA of the World Wide Web Consortium (W3C) WCAG. Our conformance with these guidelines will help make our website more user-friendly for all visitors. Please be patient as we upgrade older pages and documents (including old meeting minutes) of our website to conform to this journey.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact the webmaster so we can begin the process of correcting the issue. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Accessibility Design Guidelines

We have designed our website with the following accessibility guidelines in mind:

  • We work to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact the webmaster.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools:

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website:

Contact Us

If you have any accessibility issues on our website, please let us know so we can begin the process of correcting it. Report an issue to the webmaster. 

ADA Resources in Coppell

Span Transit

  • The City of Coppell has partnered with Denton County's non-profit SPAN Transit, to provide shared transportation services, by appointment, for seniors age 60+ and those who may have mobility impairment. 
  • For more information, please visit the SPAN Transit page

Deaf Action Center of Dallas

  • CART Transcription Services and Sign Language Interpreters 
  • Please see the DAC's Interpreting page for more information

Taurus Technologies

Braille Works

  • Publications that need to be transcribed into Braille or larger print
  • Please visit the Braille Works website for more information on the transcription process