The City of Coppell will enter the second stage of its Water Conservation Plan, Water Watch, beginning at 12:01 am on Monday, August 7, 2023. As a result, utility customers may only irrigate on specified days. Additionally, no outside watering will be allowed between the hours of 10 am and 6 pm, with the exception of hand watering, the use of non-spray irrigation systems, and the use of soaker hoses, which will be allowed all days, at all times during Stage 2.
Under Stage 2: Water Watch, utility customers must limit their irrigation to the following days:
- Water customers, including residential and business customers, with even numbered street addresses (street addresses ending in 0, 2, 4, 6, or 8) must conduct all watering on Sundays, Tuesdays, and Thursdays.
- Water customers, including residential and business customers, with odd numbered street addresses (street addresses ending in 1, 3, 5, 7, or 9) must conduct all watering on Mondays, Wednesdays, and Fridays.
- Schools must conduct all watering of school sites, school facilities, and other areas maintained by the schools on Mondays, Fridays, and Saturdays.
- Homeowner associations (HOAs) and commercial property owner associations (POAs) must conduct all watering of common property on Mondays, Fridays, and Saturdays.
- Nursery (garden and landscape) businesses are not restricted when watering business inventory; however, they must comply with watering requirements for any landscaping associated with their facilities.
Utility customers are encouraged to update the settings on their irrigation systems to reflect the watering schedule outlined above. Find video tutorials explaining how to update common irrigation systems.
Water use in Coppell has reached maximum volume (18.5 million gallons per day) the last many days, and the City has not been able to completely refill its water tanks. Per the Drought Contingency Plan, this kind of immense demand triggers mandatory watering restrictions to ensure that the City can continue to provide water to the community at a high level of service.
The City will adjust the watering schedule for its properties, including parks and medians, to balance the demand on the water system after reviewing water usage data following the first week of Stage 2 restrictions. Individual City properties may be irrigated up to three days a week. Residents may see additional watering at Rolling Oaks Memorial Cemetery and Wagon Wheel Park, as these areas are irrigated with well water.
Utility customers in Coppell are given the tools and data needed to control their water usage and, therefore, the amount of the water portion of their bill. Customers are encouraged to sign up for the MyH2O portal to more closely monitor their water consumption and adjust their usage accordingly. Through the portal, customers can monitor water usage, set water budget and water consumption threshold alerts, view comparative data, set leak alerts, and opt-in to notifications. Consumption data is updated multiple times throughout the day on an internet-based customer dashboard that can be accessed from a computer, tablet, or smart phone. Learn more about the customer portal and how to Get to Know Your H2O at coppelltx.gov/h2o.
Utility customers are also encouraged to practice a variety of water-saving techniques found at waterisawesome.com.
For more information about the Get to Know Your H2O customer portal, visit coppelltx.gov/h2o or contact Utility Billing at 972-304-3695 during normal business hours. For more information about water usage, call the Public Works Department at 972-304-3679 during normal business hours. Learn more about Stage 2 water restrictions by visiting the FAQ page on the City’s website.