What is the difference between the water meter and irrigation box and who maintains them?

Your water meter is what registers the amount of water coming into your home. The main City water supply comes from the street to your water meter and then up to your house. The City maintains the main City water supply lines and your water meter up to the quest fitting which is on your side of the meter can. The maintenance of the water that comes after or out of the meter up to your home is your responsibility.

Irrigation Box

Your irrigation box is what houses the controls for your irrigation system. There is a double check valve inside the irrigation box that will allow you to turn off just the irrigation system. You maintain your irrigation system and the irrigation box. The city, as a courtesy, will shut off the double check valve if there is a major leak or water loss.

Show All Answers

1. What does my water meter look like?
2. How can I tell by looking at the meter if I have a leak?
3. How do I turn off my water at the meter in an emergency?
4. Why are the water meters locked?
5. What is a meter key and how can I obtain one?
6. Will the City consider changing the ordinance and unlock meters?
7. Why doesn’t the City provide meter keys/other tools to residents?
8. How do I know if my water bill is correct?
9. How do I set up my customer portal to monitor my water usage?
10. If I check the meter and then check the customer portal, will I see changes in real time?
11. Where is my customer shut-off for the water to my house?
12. What is the green plastic lid/box in my yard near my water meter?
13. Who do I call if I am experiencing low/high water pressure issues in my home or business?
14. What is the "standard" PSI?
15. How does my advanced water meter benefit me?
16. What is the difference between the water meter and irrigation box and who maintains them?
17. What is the difference between my water lines and my sewer lines?
18. What is Sewer?
19. What should I do if my sewer is backing up?
20. Can sewer gas enter my home from City sewer lines?
21. What is a City sewer cleanout and where is it located?
22. What is a residential cleanout and where is it located?
23. What is a Manhole?
24. What is a Sanitary Sewer Manhole?
25. What is a Storm Drain Manhole?
26. What is the City going to do about the cockroaches that are coming out of the sewer/storm drain by my house?
27. What is stormwater?
28. How do I report stormwater pollution?
29. How can grass and leaves be a pollutant since they are found in nature?
30. I see red fire hydrants and yellow fire hydrants throughout the City; what is the difference?
31. Where does Coppell get its water?
32. What causes occasional taste and odor changes in the water?
33. I just had new sod put down, I need to water daily - what can I do?
34. What are the colored flags for in my front or back yard?
35. Who do I contact if I want to request locates?