Immediately call Public Works Operations at 972-462-5150 to have someone dispatched to the address. If it is after hours, the call will be forwarded to the after-hours technician. He/she will call back within 15 minutes to get all details to respond. It is important to speak clearly and slowly when leaving your name, phone number, and address. If the technician cannot understand the message, it delays the response time. The is no charge from the City for an after-hours call.