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If you have having trouble paying your water bill, please contact City of Coppell Utility Billing at 972-304-3695. If you are in need of other assistance, please contact Metrocrest Services at 972-446-2100.
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Coronavirus Disease 2019 (COVID-19) refers to the cluster of viral pneumonia cases occurring since December 2019. According to an investigation by the U.S. Centers for Disease Control and Prevention (CDC), a novel coronavirus is found to be the causative agent.
According to information provided by the Center for Disease Control (CDC), symptoms of the virus include fever, feeling of discomfort, dry cough, and shortness of breath. People of older age or those with an underlying health condition are at a higher risk of deterioration in serious condition.
The main mode of transmission is through respiratory droplets. The virus can also be transmitted through contact.
The "incubation period" is the time it takes for you to develop symptoms after catching the virus. Most estimates of the incubation period for COVID-19 range from 1 to 14 days, most commonly around 5 days. These estimates will be updated as more data become available.
Members of the public are urged to go out less and reduce social activities such as group meals or other gatherings and maintain appropriate social distance with other people as much as possible. When in places where social distancing is difficult or impossible, wearing a mask is one of the most effective ways to stop the spread of COVID-19.
Maintaining strict personal and environmental hygiene is key to personal protection against infection and prevention of the spread of the disease in the community:
The abundance of news and updates about COVID-19 is making many people feel anxious. Put news reports in perspective and maintain a positive outlook. If you’re having trouble managing your concerns on your own, please reach out for help. You may find some of the resources below useful:
Stay at home and call your doctor if you are exhibiting flu-like symptoms such as a fever, dry cough, and/or shortness of breath.
The following are recommendations from the Center for Disease Control (CDC):
Due to patient privacy regulations and Health Insurance Portability and Accountability Act laws, Dallas County has not released any further information. Because Dallas County is not sharing that information, the City of Coppell is unable to share with the public because we do not have this information.
The City strongly recommends that everyone, including businesses, adhere to the social distancing guidelines as outlined by the Center for Disease Control (CDC), the State, and the County. We understand that many employees are anxious, and we appreciate your concern. Unfortunately, the City of Coppell is not a regulatory agency to enforce social distancing. Should you have a concern about safety at your workplace, including social distancing, please visit the OSHA website.
At this time, there are no changes to the regular trash and recycling collection schedule. Trash and bulk waste collection days are Mondays and Thursdays. Waste should be bagged or placed in a trash can with a lid and placed at the end of your driveway prior to 7 am on the date of pickup. Residential customers are allowed a maximum of 10 bags of solid waste per service day. Each bag should weigh no more than 40 pounds.
Recycling should be placed in a recycling bin. Yard trimmings may be bagged in a paper sack. Recycling and yard trimmings will continue to be picked up on Wednesdays.
Bulk waste consists of any materials not easily contained in a trash bag - and therefore not normally disposed of in a trash bag - such as but not limited to, swing sets, furniture, oversized acceptable solid waste, and brush too large to be cut and packaged per yard trimming guidelines. Bulk waste may not exceed two cubic yards per collection.
To learn more, visit the Republic Services website.
Yes, moving is allowed but is generally discouraged.
Due to the number of positive cases and how quickly the situation is evolving Dallas County has begun utilizing a summary report. This report includes a list of all cities with positive cases and is updated to their COVID-19 website on Tuesdays and Fridays.