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There is no cost to the residents to sign up for the program, and there is no obligation to switch energy providers.
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Yes, this is a legitimate letter from Texas Power Switch inviting you to join the program. With the approval of the City Council, the City of Coppell has partnered with the Texas Power Switch to help residents save money on their electric bills.
You do not need to take any action if you received a letter that was addressed incorrectly. Because we value your privacy, the City of Coppell did not provide Texas Power Switch with personal information about residents. Instead, Texas Power Switch opted to purchase a mailing list from a third-party vendor. The City of Coppell cannot guarantee the accuracy of the mailing list that was purchased by Texas Power Switch. Some of the names and/or addresses on this list may be incorrect.
If your utility bill and other official communications from the City of Coppell reflect your correct name and address, there is no need to update your contact information with the City of Coppell.
No, you are under no obligation to switch providers if you sign up to participate.
If required by your current contract, residents will have to pay an early termination fee with their current provider if they cancel prior to their contract end date.
There is no cost to the residents or the City for this service, nor does the City receive any compensation.
This is simply a way for the City of Coppell to help residents find the best rates on electricity!