The advance water meter system that was installed in 2019 brings improved accuracy as compared to the old water meters. During the development and investigation phase of the project, old meters that were tested were found to only be registering approximately 90% of actual water used and some were registering no usage. The new automated readers register at least 98% of actual water usage.
To verify meter accuracy, every meter shipped by Sensus is tested for accuracy according to American Waterworks Standards before leaving the factory. All test results are attached to the meter to ensure accuracy and quality. The City has also contracted with Siemens to randomly select and test water meters each year to determine if the meters are accurately reading usage. The meters are sent by Siemens to a third party for testing and the results are shared with the City Council.