Why did we eliminate the drop box?

Since March of 2020, the City has made every effort to keep
residents and staff safe. In evaluating the drop box, staff determined that a kiosk would be more
convenient, secure, and streamlined.

Show All Answers

1. Can you drop off envelopes with a check in Kiosk?
2. Will we be adding a drop box option for residents?
3. Why does the kiosk prompt me to scan a “barcode?”
4. Why did we eliminate the drop box?
5. How was the kiosk funded?
6. Can residents still drop off their utility payments in person?
7. If you pay by cash does the kiosk give you change?
8. Can I pay more on my utility bill through the kiosk?
9. Why did the City transition from a drop box to the kiosk?
10. What other ways can I pay my utility bill?