I need my water shut off (non-emergency), who do I call?

Technicians from the Utility Operations Division can turn your water meter off for you to make repairs on your private water line. Call 972-462-5150 Monday through Friday between the hours of 7 am and 4:30 pm for this service. After repairs are completed, you can arrange to have Utility Operations personnel turn your water meter back on by calling the same number.

After normal business hours, on weekends and holidays, for emergency situations call 972-462-5150 and the phone system will immediately page the on-call technician. The technician should return your call within 15 minutes to get the necessary information regarding the problem. You will be asked to leave your name and phone number so the technician can return your call. You may also call Non-emergency Dispatch at 469-289-3270.

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1. Does the fire department do free blood pressure checks?
2. Does the fire department provide CPR, first aid instruction?
3. How do I dispose of a fire extinguisher or a smoke detector?
4. Can I tour the fire station?
5. Can I have a birthday party at the fire station?
6. Can the fire department inspect and/or install my child's car seat?
7. How do I check my smoke detector?
8. Will the fire department help me replace my smoke detector batteries?
9. Will the fire department come unlock my vehicle if I lock my keys inside?
10. My house is flooding, and I need the water turned off (emergency), who do I call?
11. I need my water shut off (non-emergency), who do I call?
12. Can I drop off my expired/outdated medications?
13. Can I drop off my medical waste?
14. Why is the fire hydrant gushing water and do I need to report it?
15. Can I do Community Service at a fire station or through the Fire Department?
16. Why does a fire engine come when I call for an ambulance?
17. Does the Fire Department fill private pools with water?
18. Why do I sometimes see fire trucks or ambulances running with their lights and sirens on, and then suddenly they turn them off?
19. Is it legal to burn trash in Coppell?
20. When do the firefighters work?
21. Why do fire crews drive the engine to the grocery store?
22. What is required for fire permits, how and where do I submit them?
23. Does the Fire Department conduct residential inspections for foster care families?
24. Can fireworks be used in the City of Coppell?
25. How do I get a copy of a fire incident report?
26. Who do I contact about an ambulance/medical bill or patient medical records?